IEEE

Optimizing Customer Relationship Management (CRM) Systems Using Advanced Machine Learning Algorithms

Abstract: Using machine learning approaches, this effort aims to enhance CRM systems. Controlling client interactions, increasing client retention, and strengthening sales strategy are all greatly ...
IEEE

Speech Emotional Recognition using XGBoost and Deep Learning Algorithm and Multisource Datasets

Abstract: Speech emotional recognition (SER) focuses on developing computers' comprehension and response to human emotional tones and is a key field of research in human-machine interaction. This ...