The post is Part 1 of a series. I received an email asking me what the difference is between a gaslighting relationship and one where the partners don't communicate effectively. The sender gave ...

In Part 1 and Part 2, you learned how gaslighting and poor communication are different - by looking at points 1 through 8 in "11 Warning Signs of Gaslighting", along with quotes from an email I ...

Modern society is riddled with examples of how poor communication can lead to confusion and chaos. Poor communication has become the standard in society, and many people have never been taught what ...

In the architecture of organizational performance, strategy defines direction and talent fuels capability. But communication determines whether intent ever becomes impact. It is the connective tissue ...

Communication problems within a business are not unusual. The good news is that they can be fixed with discipline and attention. As the owner of a media production and communications consulting ...

Professor and Director of the Stoneygate Centre for Excellence in Empathic Healthcare, University of Leicester Patients’ lives are being put at risk by poor communication from healthcare professionals ...

Healthcare communication costs trust, which is essential for good patient care. That loss of trust also translates to tangible healthcare costs. “During our first conversation, all I could think about ...

When organisations look for wasted money, they check travel, software licences or vendor contracts. They rarely look at an aspect of management where the bigger leak frequently exists, because it is ...

Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...