This article is more than 7 years old. Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots.

Running an online store in 2026 is nothing like it was five years ago. Search engines have grown sharper. Customers have grown more demanding. And competition - well, it has never been tighter.

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

When users first try virtual assistants (like Siri, Google Now, Cortana, M or Alexa), they’re struck by the idea that they’re talking to a computer, rather than a person. That much sounds obvious. In ...

Forbes contributors publish independent expert analyses and insights. I cover travel with a focus on safety and sustainability. The pandemic didn't just make offices virtual. It has also made office ...

But let’s face it: These virtual assistants have become boring, banal commodities. Sorry, Siri: Your jokes are stale and your evolution slow. More than anything ...

Amazon sellers in the USA are burning out. Time is slipping. Orders are piling up. Product listings remain unoptimized. Customer messages sit unanswered. Sound familiar? You are not alone. Over 60% of ...

Augmented and virtual reality are new frontiers for Apple's larger customer base, and the company is researching development of a computer-generated assistant to help users navigate the new space, and ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

You've probably seen me post MANY times about work at home virtual assistant jobs. I love sharing information about it as a ...