Chris Neiger is a full-time freelance writer with more than 10 years' experience covering personal finance and investing-related topics. In addition to his work with The Ascent and The Motley Fool, he ...

Salesforce has announced a 'new Slack' with agentic capabilities and more than 30 new AI features powered by Slackbot.

Microsoft Dynamics is great for businesses using the Microsoft platform or needing an on-premise CRM. Salesforce is more suited for companies looking for more advanced AI and automation tools.

Salesforce Inc. has introduced a collection of new tools designed to support customers’ artificial intelligence initiatives. The first set of features, which debuted today, will help organizations ...

For years, Salesforce has led the customer relationship management (CRM) software industry and priced its products at rates considered too high for many small businesses. But with its Starter Suite ...