When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Spreadsheets, documents, file folders – they’re all digital items employees or managers might need to access on a regular workday. If your team works remotely, you need a way to access this ...

Funk Software in Cambridge, Mass., has announced Proxy 5.0, a new version of its remote control software designed to make it easier for help desk workers to support remote desktops. The new version ...

There are several software and browser options to access your files and multiple devices remotely, and two of the most popular are TeamViewer and Chrome Remote Desktop. We’ll take a look at the two ...

VNC Connect offers the speed of direct connections, as well as portal-based management for only a few bucks per computer. It’s not dead easy to set up, but it offers the broadest operating system ...

Working from home has been the new norm across the globe for more than a year now. This means that if you are having problems with your computer or, say, a friend of yours or an employee at your ...

Symantec Corp. today plans to announce pcAnywhere 11.0, an upgraded release of its remote-access software that features performance improvements and a revised user interface for IT help desk ...

If you have one of the upper-tier versions of Windows (Pro, Enterprise), and fair to good computer/networking chops, Microsoft’s Remote Desktop Connection is an excellent free option for accessing ...

Imagine your enterprise IT ecosystem for a moment. It probably feels less like a well-oiled machine and more like a crowded airport during a storm. You have employees in Mumbai trying to access legacy ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...