Windows users without a hefty dose of technical knowledge always have a tough time getting help. If you don’t have a geeky friend handy, PC problems often mean dragging your computer down to the Geek ...

We usually would break out the tech support and repairs scores here for gaming desktops as well, but didn't, as only one gaming PC vendor had scores that registered in those categories: Dell, with a 7 ...

Would you pay $50,000 to end your PC frustrations? Luckily, you don’t have to because TechCrunch already did. Meet Soluto. Israel-based Soluto, as we covered yesterday, just won the TechCrunch Disrupt ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

The Best (and Worst) PC Brands for Tech Support and Service When you're spending on technology, it's important to have help when you need it. After polling thousands of PCMag readers, we've ranked the ...