Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Social distancing doesn’t mean social isolation. It’s important to keep in touch with friends and family, and Messenger from Facebook is here to help. Yes, you need a Facebook account, but it’s ...

Chat bots were central to Facebook Messenger’s strategy three years ago. Now they’re being hidden from view in the app along with games and businesses. Facebook Messenger is now removing the Discover ...

Facebook announced that it's ready to merge Messenger chat with Instagram, allowing people to communicate seamlessly across platforms. The move is part of Facebook's bigger plan to unify Messenger, ...

Facebook is jumping into the video chat game with Messenger Rooms, a new feature that allows up to 50 people to take part in a video chat, even if they don't have Facebook accounts. The social media ...

Video chat platforms like Zoom have become a lifesaver for millions of people around the world during the coronavirus pandemic. People are using these platforms to host happy hours, business meetings, ...

Instagram is the latest of Facebook’s services to gain support for its new group video chat feature, Messenger Rooms. Follow along for a look at how it works… Facebook announced and rolled out ...

From virtual cocktail hours to online classrooms, the COVID-19 pandemic has turned Zoom into everyone’s go-to social network. Now Facebook wants to kick the video-conferencing interloper off its turf.

Facebook said Wednesday it would start replacing the direct messaging service within Instagram with a version of its Messenger app, the first major step in its plan to tie together messaging across ...

Facebook’s invasion of Instagram is nearing completion. Messenger chats are now available in the Instagram app — and vice versa — according to a joint update posted by Adam Mosseri, the head of ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

Facebook's Messenger Kids is supposed to provide parents complete control over who their children chat can with on the app. But as The Verge reported on Monday, that key promise appears to have been ...